Following the government announcement of a national lockdown, we are pausing our day trip programme and Lucketts holidays with immediate effect until the end of February.
Our team are contacting all affected customers to offer a full refund or a free transfer; prioritising by departure date.
At the moment, we will be operating all departures from the 1st March 2021 as planned, however the safety of our customers and staff remains our top priority, so we will continue to monitor the situation and be guided by government advice.
Thank you for your patience and support.
We are delighted to hold the Good to Go industry standard, as recognised by The National Tourist Board of England, to show that were following government and public health guidance, and to reassure customers that they can travel in confidence with us.
This means we are able to safely operate our holidays and day excursions after national lockdown restrictions ease.
Our product team have been working hard in co-operation with attractions and local councils to ensure our coach groups can visit safely, and we have introduced onboard safety measures which you can read more about here: https://www.solentcoaches.co.uk/Travel-with-Confidence
Some attractions remain closed and we will contact any customers whose bookings are affected. We thank you in advance for your patience.
All private coach hire bookings will continue as planned with Covid-19 safety measures in place which will be communicated at the time of booking.
We will continue to follow government advice and update our operations in line with guidance.
We take the welfare of our customers and staff extremely seriously and we are continuing to implement the following measures to keep them safe:
We are implementing social distancing in the workplace.
We have bottles of hand sanitiser across the business to make it even easier for customers and staff to clean their hands.
Staff are encouraged to maintain good hand, respiratory and personal hygiene by employing the Catch It. Bin It. Kill It ethos.
Staff must check their temperature before coming into work each day and have been instructed to stay at home if they have symptoms.
We have implemented additional safety measures and procedures, both on and off our vehicles which you can read more about here: https://www.solentcoaches.co.uk/Travel-with-Confidence
Should you need further information on Coronavirus, please visit: http://www.gov.uk/coronavirus
Thank you for your support and cooperation.